by Network Status | Sep 15, 2026 | Network Status
Dear Customers, On Thursday morning, 17 September, we’ll be upgrading Waterkloof Heights @171 to our higher-capacity 1 Gbps network. Please expect a brief internet outage while we replace the equipment and complete the changeover. Service will resume once the work is...
by Network Status | Sep 13, 2026 | Network Status
Dear Customers, Our scheduled core network updates were completed at 01:14, and internet service has been restored. If you are still experiencing any connection issues, please contact us so we can assist. Thank you for your patience and continued support. —...
by Network Status | Sep 12, 2026 | Network Status
Dear Customers, We will be updating all our core network systems on Monday, 14 September 2026, starting at 01:00 AM. The work is expected to take 30–60 minutes. Your internet connection may be temporarily unavailable during this period and will restore automatically...
by Network Status | Sep 1, 2026 | Network Status
Dear Customers, The planned PDU replacement on the Garsfontein network was completed successfully and on schedule at 02:00 this morning. All services have been restored. We will continue monitoring the network throughout the day. Should you experience any issues,...
by Network Status | Aug 31, 2026 | Network Status
Dear Customer, Please be advised that we will be replacing a faulty power distribution unit (PDU) on the Garsfontein network at approximately 01:00 on Wednesday, 2 September 2026. Customers connected through the Garsfontein network may experience a service...
by Network Status | Aug 20, 2026 | Network Status
Good Morning, We are aware of the network being offline for Hazeldean, the hard down occurred late-early morning. We are just waiting for roof access to open for us at our relevant site so we can investigate, please stay glued to our WhatsApp channel/Status for more...
