by Network Status | Oct 31, 2024 | Network Status
Pleased to inform that the packet loss issue affecting our Menlo Park and Brooklyn networks has been resolved. Frogfoot has successfully re-provisioned and fixed the fiber connection, and all tests on our end confirm that connectivity is back to normal. Thank you for...
by Network Status | Oct 30, 2024 | Network Status
We’re aware of the national outage impacting latency across our Menlo Park and Brooklyn network. While our recent network upgrades—completed just three days ago—are fully operational on our end, the issue lies with our data provider, Frogfoot Networks. Their fiber...
by Network Status | Oct 26, 2024 | Network Status
Dear Valued Customer, We are pleased to inform you that the scheduled network upgrade for the *Menlo Park* and *Brooklyn* areas was successfully completed at *2:15 AM*. The network is now fully operational with enhanced capacity and improved performance. Please don’t...
by Network Status | Oct 24, 2024 | Network Status
Dear Valued Customer, We would like to inform you that we will be performing a scheduled network upgrade on *26th October at 1:00 AM*. This will affect both the *Menlo Park* and *Brooklyn* networks. During this time, the network will be down for approximately *1-2...
by Network Status | Oct 22, 2024 | Network Status
*Network Advisory:* Please note that there will be a planned network upgrade in Menlo Park that will affect the Brooklyn network. The date and time for the upgrade will be communicated soon. Thank you for your understanding. — Pretoria Wisp Team...