by Network Status | Jul 15, 2025 | Network Status
✅ *Network Update – 15 July 2025 @ 04:00* Great news! 🎉 *Openserve is back online* as of *4AM* this morning. Our affected areas like *Menlo Park* and *Garsfontein* are now fully restored, and *Pretoria WISP is back at full capacity*. We’ll continue to *monitor the...
by Network Status | Jul 14, 2025 | Network Status
*Dear Pretoria WISP Customers,* At *23:54:42 on 14 July 2025*, a *global internet outage* occurred due to one of the major internet service providers being knocked offline. As of now, we have *not yet received an official statement from Cloudflare*, which appears to...
by Network Status | Jun 30, 2025 | Network Status
Dear Residents, We’d like to provide an update regarding the recent instability on the Colette building network. Our investigation confirmed the root cause as a factory fault in the installed equipment. While we await the arrival of replacement hardware, we’ve applied...
by Network Status | Jun 25, 2025 | Network Status
Dear Valued Customers, We hope you’re keeping well. If you need access to your account statements, invoices, or would like to view or adjust your service package, you can do so easily via our *Client Portal*. Steps to Access Your Account: 1. Visit:...
by Network Status | Jun 24, 2025 | Network Status
Dear Customers, I hope this message finds you well. This is Giancarlo from Pretoria WISP with an update regarding our current network status and what we plan to do moving forward to improve stability. We are aware that the Colette Building link recently experienced...
