We hope this message finds you well. We want to inform you about an
upcoming routine maintenance activity that will impact our core network
routers. This maintenance is essential for ensuring the continued
reliability and performance of our services.
*Maintenance Schedule:*
* Date: January 11th, 2024
* Time: 12:00 AM (midnight)
* Duration: Approximately 15 minutes
*Affected Areas:*
* Garsfontein
* Moreleta Park
* Waterkloof Heights
*Impact:* During the maintenance window, customers in the aforementioned
areas will experience a temporary interruption in internet access. We
understand the importance of your connectivity, and we apologize for any
inconvenience this may cause.
*Communication Channels:* We will keep you informed about the progress
of the maintenance through our official website and WhatsApp channels.
Once the maintenance is complete, we will promptly notify you of the
restoration of services.
*Our Commitment:* Please be assured that our team is committed to
completing the maintenance as efficiently as possible. Our primary goal
is to minimize any inconvenience and restore normal network operations
promptly.
We appreciate your understanding and cooperation during this maintenance
period. If you have any urgent concerns or queries, feel free to reach
out to our customer support team at [072 861 6276].
Thank you for choosing Pretoria Wisp as your internet service provider.
Best Regards,
—
Pretoria Wisp Team
www.pretoria-wisp.co.za