This is a friendly reminder to please check your invoice and update your
payment references to the correct reference numbers. As this links your
payment to your account, it has become a minor issue to remember who is
who. We aren’t the same size we were back in 2019, meaning there are
quite a few matching surnames in our system. To avoid confusion or
disruption, please check your invoice for the correct reference number
and use it when making payments and sending proof of payment. This will
ensure that we can see your reference number and make sure the payment
goes to the correct person.
Please ensure that all proof of payments is sent to
billing@pretoria-wisp.co.za.
Please take note that billing cycles run from the 26th until the 4th of
each month. If your payment is made on a weekend or public holiday, it
will only reflect as of the next business day. If the system
automatically blocks you, please notify us so we can unblock your account.
If you require any assistance, please contact us.
Regards,
—
Pretoria Wisp Team
www.pretoria-wisp.co.za