I hope this message finds you well. We are writing to provide you with
important updates regarding our network infrastructure.
*Network Upgrade – Phase 2: Colette Brooklyn* We are excited to announce
that the second and final phase of our upgrade to Colette Brooklyn is
scheduled to take place before the end of this week. The specific day
and time for this upgrade will be communicated to you through our
WhatsApp channel. If you haven’t joined the group and wish to receive
real-time updates on network-related news, please let us know, and we
will promptly add you.
*Recent Power Outage on 27/11/2023* During the recent lightning storm on
27/11/2023, we experienced a power outage in the sector supplying
Colette. This temporary disruption affected the connection to Colette.
We want to assure you that power has been successfully restored at
Henri, effectively reestablishing the connection to Colette. Although
such outages are rare during storms, please be reassured that the
situation is well under control at the Colette building.
*Future Network Upgrade – 14th Street* In the coming weeks, we will be
conducting additional upgrades to our network on 14th Street. This
proactive measure aims to further fortify our system against power and
network-related outages, ensuring a more resilient and reliable service.
Our commitment to supplying you with consistent, affordable, and
dependable internet remains our top priority.
Your understanding and support during these upgrades are crucial to us.
Should you have any questions or concerns, please feel free to reach out
to us.
Thank you for choosing Pretoria Wisp. We appreciate your trust and look
forward to continuing to provide you with high-quality internet services.
Best regards,
—
Pretoria Wisp Team
www.pretoria-wisp.co.za