We hope you’re doing well.
This is a friendly reminder to check your invoice and ensure that you
use the *correct payment reference number* when making payments. As our
customer base has grown significantly since 2019, we now have several
matching surnames in our system, making it more challenging to allocate
payments correctly.
To *avoid confusion or service disruptions*, please always use the
reference number provided on your invoice when making payments.
Important Payment Notes:
✔ *Use the correct payment reference number* from your invoice.
✔ *Send proof of payment* to *billing@pretoria-wisp.co.za*.
✔ Our *billing cycle runs from the 26th to the 4th of each month*.
✔ Payments made on *weekends or public holidays* will only reflect on
the next business day.
✔ If your account is *automatically blocked*, please notify us
immediately so we can assist.
If you need any help or have any questions, please feel free to contact
us at *info@pretoria-wisp.co.za* or call *072 861 6276*.
Thank you for your cooperation and for being a valued Pretoria WISP
customer.
*Best regards,*
—
Pretoria Wisp Team
www.pretoria-wisp.co.za